Work From Anywhere

Proactively reduce Work From Anywhere IT issues and react quickly when they arise, maximizing productivity when it matters most.
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Office workers are less productive

Many organizations originally viewed the recent increase in remote working as a crisis measure that would soon be reversed.

However, what they didn’t understand was that companies that want to remain competitive would choose a more flexible, hybrid work-from-anywhere policy in the longer term.

In one recent study, permanently-based office workers were found to be 13% less efficient than remote workers, while also carrying a heavier real estate burden, greater sickness absence levels and increased staff turnover.

Further, 65% of employees say they now want to work from home, causing employers to rethink their strategies.

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But location-independent workers often suffer in silence

In contrast though, location-independent workers are less likely to contact the IT service desk to report minor issues they experience. Instead, they regularly suffer in silence with problems that are invisible to the IT team.

Pressure on the IT team increases due to:

  • Unreported laptop issues
  • Incompatible devices
  • Interrupted services
  • Unsecure environments
  • Unreliable connectivity
  • High VPN usage

Many teams don’t realize how much of a reverse effect these factors can have on productivity levels. They also put an organization’s ability to deliver good customer service at risk.

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The Productivity Gap

The daily downtime that IT teams can’t see due to these issues is effectively “The Productivity Gap”.

To close this, companies that are looking to leverage a hybrid work-from-anywhere policy as a competitive advantage are ensuring they have a window into any IT challenges their workers are facing.

This means they can proactively reduce issues before they arise and react immediately to any that do, while reinforcing their hybrid work-from-anywhere workforce’s productivity and company profitability.

Time to take a different approach to Work From Anywhere

Successful I&O leaders have found a way to harness improvements in their Work From Anywhere workforce’s productivity and turn it into their biggest competitive advantage.

Our Work From Anywhere services

Our Work From Anywhere service allows you to monitor your work-from-anywhere workforce’s user experience, improve security and optimize SaaS applications, without impacting your IT team’s workload.

Service Focus

Our service model can quickly pay for itself by allowing your Work From Anywhere workforce to get their jobs done more efficiently, collaborate with co-workers and provide customers with the support and attention they need when it matters most.

Only Teneo can provide you with a service that offers an instant, scalable, flexible, and cost-effective way to continuously deliver IT services to your Work From Anywhere workforce in the long term.

Our Work From Anywhere services allow you to leverage a Work From Anywhere workforce as the biggest opportunity your organization has to gain competitive advantage. Together, we’ll help your organization to achieve productivity gains from increased Work From Anywhere workforce visibility, security and performance.

 

Work From Anywhere Service Modules

End User Experience Monitoring

WFA: Visible

Get consistent, high quality insights into your end users’ experience and make improvements where it matters most.

SaaS Acceleration

WFA: Optimized

Enhance user experience, improve SaaS application performance and reduce SaaS operating costs.

Zero Trust Network Access

WFA: ZTNA

Consistently operate a Zero Trust Network Access security policy and ensure your solution is managed to best practice through its entire lifecycle.

Endpoint Security

WFA: Secured

Combine next-gen antivirus with elite threat hunting and endpoint detection & response (EDR) capabilities, to eliminate blind spots that traditional prevention would miss.

Service Value

  • Fast & flexible

    Benefit from a fast and flexible model of on demand services.
  • Highly scalable

    Get the scalability you need to provide continuous, Work From Anywhere IT services.
  • End User Experience Monitoring

    Utilize our services to gain much-needed visibility into real end user experience.
  • Tackle Security & Performance

    Deliver the Zero Trust security levels and performance acceleration you need for a Work From Anywhere workforce to remain productive.

Service Outcomes

  • Instant, scalable, and cost-effective way to continuously deliver IT services to your Work From Anywhere workforce and drive competitive advantage.
  • Pay as you grow with a predictable monthly recurring cost, saving you money, time, and effort in the long term by only using the licenses you need.
  • Leverage our expertise to fully understand Work From Anywhere workforce visibility, security and performance data, to quickly resolve issues and get to the root cause of Work From Anywhere IT challenges.
  • Tailor our services to your Work From Anywhere workforce’s needs and always benefit from the latest software updates, features, and functionality.

Watch the webinars

Teneo WFA: Optimized

Watch this short video to see how Teneo’s WFA: Optimized module can help to speed up O365 uploads, downloads, and overall performance. In this video we demo how you too can improve performance in SharePoint by up to 82% and enable your work-from-anywhere workforce to be more productive.

3 Work From Anywhere IT Security Pressures

The rate of change in IT is faster than ever. Several trends are helping organizations with their IT initiatives including anywhere operations, cloud adoption, and Internet of Things (IoT). Unfortunately, these trends are causing three major IT security pressures.

In this short video, we look at these major IT security challenges and discuss how Teneo’s Work From Anywhere services can help with these fast pace initiatives in today’s changing world.

Pros & Cons of Working From Anywhere

Teneo’s Matt Lukash and Marc Sollars discuss topics that include the stress a work-from-anywhere policy can place on IT departments, and how organizations can best utilize their existing technology and control costs while optimizing a Work From Anywhere workforce’s productivity.

How Working From Anywhere Has Unknowingly Increased Your Security Risk

Teneo’s Andy de Clerck and Matt Lukash, and eSentire’s Mark Sangster discuss how users across the globe have left the safety and security of the traditional workplace, leaving companies at their most vulnerable because the full scope of their security exposure is unknown.

Troubleshooting End-User Hardware and Application Issues for IT Teams

In this short video, we look at the value of troubleshooting end-user hardware and application issues. Exploring the granular detail that the solution provides, we look at how understanding information around the end-users hardware can help reduce mean-time-to-resolution and increasing productivity of service/support desk teams.

Schedule a conversation

To get started with our Work From Anywhere services, simply schedule a conversation with us today.